Privacy Policy

Last updated: May 2026

Who We Are

East West Product House ("we", "us", or "our") provides China manufacturing and sourcing services. This privacy policy explains how we handle personal data submitted through our website at eastwestproducthouse.com.

Data We Collect

When you use the contact form on our website, we may collect the following personal data:

  • Name — to address you personally in our response.
  • Email address — to reply to your enquiry.
  • Phone number — to contact you regarding your enquiry.
  • Message content — the details of your product or service enquiry.

We do not collect any other personal data through this website. We do not use cookies for tracking or advertising purposes.

How We Use Your Data

The personal data you submit is used solely to respond to your enquiry and to follow up regarding the services you have requested. We do not use your data for marketing purposes without your explicit consent.

Where Your Data Is Sent

When you submit the contact form, your data is transmitted to our internal system via the POST /api/contactus endpoint. We do not sell, rent, or share your personal data with third parties except where required to process your enquiry or where required by law.

Data Retention

Personal data submitted through the contact form is retained only for as long as necessary to respond to and resolve your enquiry. Once the matter is concluded, data is deleted or anonymised.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.

To exercise any of these rights, please contact us at kseni.rudenko@gmail.com.

Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, or loss. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Contact for Privacy Questions

If you have any questions or concerns about this privacy policy or how your data is handled, please contact us at: